BBB Scam Alert: Preparing to Travel Again? Don't Fall for Lookalike Websites

With the COVID-19 vaccine effort ramping up, people are starting to plan future vacations and work travel. For many, this preparation involves renewing their enrollment in Trusted Traveler programs, such as TSA PreCheck or Global Entry in the United States. Scammers are on to this trend! According to recent BBB Scam Tracker reports, con artists are creating lookalike websites in an
attempt to trick you out of personal information and money.

How the Scam Works
You do a web search for one of the programs above that are designed to help speed known travelers through airport security. Your web browser displays a list of results. The official website likely appears high up on the list. But also included are websites designed to look just like the official one. When you click on the website, you find a third-party company that either impersonates the government department or offers to do all the paperwork for you. These sites may charge you the cost of the application fee, plus a hefty service fee to cover the cost of their “help.” In addition, you’ll be asked to fill out forms with sensitive, personal information including your full name, passport number and home address. Even if you pay up, the company may never submit your application form through the
correct channels. You will have lost money and shared your personal information with scammers.

How to Avoid Lookalike Website Scams
 Double check the URL before you enter personal and payment information. Always double check that you are on the right website and that the link is secure. Secure links start with “https://” and include a lock icon on the purchase page. All US government websites end in “.gov.”
 Make online purchases with your credit card. Fraudulent charges made on a credit card can usually be disputed. Unfortunately, there is no way to get back the personal information you may have shared.

Additional Information
To learn more about protecting yourself from scams, read up on lookalike websites and see the BBB article, “10 Steps to Avoid Scams.” Also, this BBB tip has advice for planning travel during the pandemic. If you have been the victim of a phony website or other scam, help others avoid falling prey to scams by reporting your experience at BBB.org/ScamTracker.