Bit-Wizards Celebrates 25 Years of Making IT Magic for 500+ Clients

Member News

Fort Walton Beach, FL – May 29, 2025 – In recognition of reaching its silver anniversary in 2025, local managed IT provider Bit-Wizards has pulled back the curtain to share its recipe for client success. Over the past 25 years, the award-winning Managed IT Services (MITS) provider has developed a formula that has consistently delivered innovative business IT solutions for more than 500 clients.

In supporting businesses in manufacturing, legal services, hospitality, and many other industries over the years, the company has identified several common challenges when partnering with new clients. From piecemealed infrastructures to reactive IT approaches, the MITS team at Bit-Wizards has seen it all and implemented unique solutions for each challenge. LXS Fregger, Client Success Manager at Bit-Wizards, says the time-tested key to forming effective client relationships is unifying each party's goals.
 

"We take the time to learn the ins and outs of each business and the people who keep them running, all with the ultimate goal of ensuring our definition of success aligns with theirs. What's important to them is important to us, and we focus on that when improving their current IT solutions and planning for and executing future expansions."

In addition to delivering standard services and special projects, like shifting operations to the cloud for Linn's Prestige Kitchens & Baths and helping the Shalimar Police Department prepare for an FBI audit, Bit-Wizards sets itself apart from other IT providers by offering custom solutions that proactively contribute to each client's operations.

With over 200 years of combined technical experience, the MITS team strives to support the success of each client. Fregger believes that the company's commitment is especially evident in its help desk support, and she shares the team's internal motto to affirm their dedication.
 
Every ticket, every call, every "small" problem - that's a person trusting us to make their day easier.
They're not a disruption to our work. They're the reason we have work.
We're not doing them a favor by fixing an issue - they're doing us a favor by choosing Bit-Wizards.
They're not outsiders. They're part of our mission.

Click here to learn more about how a partnership with Bit-Wizards makes IT magical for clients.

Bit-Wizards Celebrates 25 Years of Ma...